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Knowledge base
MensGroup Product Questions
General MensGroup FAQs
14
How do I get started?
What is the format of the meetings?
What is the time commitment?/ How long do the meetings last?
Can I miss a meeting?
Do you have a schedule of what days and time the meetings would happen?
View all 14
Common Concerns
9
Common Concerns & Hesitations
I'm concerned about confidentiality. What do you do to keep things confidential?
Why do you charge a fee? Why isn’t this free? This should be free.
I am hesitant to "go deep" or share a lot. Is that okay?
What if I don't like the guys in the groups?
View all 9
Men's Team - Product Guides
15
Men's Team - First Steps
Men's Team Meeting Format
How do I change groups?
how we place you in a group
How Long Does It Take?
View all 15
Flexible Men's Group - Product Guides
3
Different Kinds Of Drop-In Groups
How Do The Drop In Meetings Work?
Flexible Men's Group - Product Intro
Forum - Product Guides
2
Different Membership Tiers
MensGroup Community Hub Intro
New Member Onboarding
New Member Onboarding
12
How To Use Zoom Meetings
How To Add Your Profile In Our Community Hub?
Our Core Values & Philosophy
MensGroup Community App
Guidelines For Getting Value From MensGroup
View all 12
Customer Support
Cancellations, refunds, billing updates, disputes, missed payments
6
Full and Partial Refunds
Missed Payments
Money Back Guarantee
Update Credit Card Information
How to Cancel Membership
View all 6
Group Changes & Missed Meetings
1
New Group Assignment (Ver 1)
Community Platform Questions - MN & FB
1
I haven't seen the invite email for Mighty Networks
Tech Guides
2
Zoom Tech Issues?
Zoom link doesn't work before meeting?
Emails
2
BUT I ALREADY HAVE A GROUP. Why am I getting asked to join?
How to stop emails - remove me from your email list
Help Desk Software
by Freshdesk