We only issue refunds for the following scenarios: 1. If you were double-billed. 2. If you have been charged after you have fully cancelled. Ful...

Wanted to give you a heads up that your subscription was not updated in the month of --- due to a failed card transaction. Please update your card i...

Sometimes we try things and they’re not for us. Sometimes it doesn’t meet expectations. Others it just doesn’t feel right. How didn’t we meet your expe...

Here's how to update your billing information / credit card details: 1. Send an email to mensgroup@mensgroup.com and request for the link to update ...

Below you will find the steps you could take when considering to cancelling your membership: 1. If the reason you are cancelling is due to conflict in s...

Sorry for the frustrating experience. We're excited to have you in our community soon.  Most times, when a payment doesn't go through it's f...